How to Deliver Your Best Customer Experience Strategy In Uncertain Times 📝
Your customer experience strategy is now a central aspect of your turnaround business strategy this year. What did people do differently before the crisis? All of these changes are creating a huge impact on customers’ willingness to pay. Customer experience has been the #1 indicator that differentiates…
Important Lessons From The Pricing Strategy Failure Of Domino’s Pizza 🍕
Pricing mismanagement can severely harm any business. And of the most recent examples is the pricing strategy of Domino’s Pizza. When prices don’t align with customer value, the result can be significant drops in sales and profits, tarnishing the company’s reputation and necessitating substantial cost-cutting, including…
How Insurance Firms Can Avoid Price Gouging Allegations 👨🦯
Price gouging concerns loom large in the National Disability Insurance Scheme (NDIS) sector, demanding our immediate attention. The significance of ethical and transparent pricing becomes apparent as companies foster trust and satisfaction among NDIS participants. To achieve this, establishing a pricing framework rooted in fairness and…
Disney Theme Park Ticket Prices May Not Be Aligned With Customer Value 🏰
Disney’s CEO, Bob Iger, believes that the current Disney park prices are set at an appropriate level and does not view the rising ticket costs as an issue, even though reports suggest that high prices and inefficient pricing structures have led to a decline in park…
Ford Electric Vehicle Pricing Strategy Amid Challenging Market Conditions 🏁
Rising competition and sluggish demand need a careful reevaluation of pricing strategies. Navigating this landscape requires a strategic approach that acknowledges the market dynamics at play. To remain competitive, businesses must proactively address pricing challenges and make informed decisions to meet customer expectations and business objectives….