Helping companies create and execute customer focused strategies.

CONSUMER

Today’s consumer companies need smart and dynamic pricing teams who can drive top-line growth and innovation while managing tight bottom-line fundamentals. We build talent strategies and solutions that provide organisations with a steady stream of professionals with the skills and mindset to lead now and in the future. We help executives to create high performance cultures that inspire employees at all levels, attract and retain world-class talent, incentives for pricing and commercial teams and smoothly manage expansion, restructuring, mergers and acquisitions.

Our unique mix of global reach and local knowledge helps companies be more effective local players as they expand into new and exciting growth markets. This unparalleled combination helps us build best in class talent pipelines that give organisations the right mix of talent and reach to make real, lasting connections with new and untapped consumers.

KEY PRICING ISSUES

The focus is on:

TELCOS

Telstra is ending its complicated pricing and offers and unpopular lock-in contracts and excess data fees, for a handful of simply priced phone plans. Telstra's new strategy comes as part of a push to attract customers back to the Aussie telco and retain existing customers. The move will make the company the first major telco in Australia to offer the flexibility of no lock-in plans. They'll be essentially re-designing their price architecture and reducing their 1800 customer plan to just 20 plans. The new pricing plans also include customer service support. As Telstra has been experiencing high numbers of customer complaints over bill shock for excess data usage and 5G.